Can I tip my shuttle driver?
Yes, shuttle drivers may accept cash tips or with the driver QR code onboard every shuttle. Tipping is not required or expected of those who ride our complimentary shuttle service.
What shuttle service is provided complimentary to Big Cedar Lodge Guests?
We provide shuttle service on-demand from your location at Big Cedar Lodge to any location on the main resort campus of Big Cedar Lodge. We also offer Complimentary Shuttle Service to all off-site Nature Golf locations, Top of the Rock, Anglers Lodge Hollister, Mountain Top Grill, Tall Tales Bar and Grill, and Camp Long Creek.
What shuttle service is provided complimentary to Camp Long Creek Guests?
We offer an on-demand shuttle service to and from Camp Long Creek. Please download the “JM Shuttle” App to request a shuttle at your convenience. With this service, you can see where shuttles are in relation to your location, get estimated wait times, request a ride, and more. You may also call our shuttle dispatch office at 417-339-5104 to request a ride.
What schedule do your complimentary shuttles run on and how do I get one?
Courtesy shuttle services for the Big Cedar property are offered daily from 6:00 am to Midnight. To request a complimentary shuttle pickup, please download the “JM Shuttle” App to request a shuttle at your convenience. With this service, you can see where shuttles are in relation to your location, get estimated wait times, request a ride, and more. You may also call our shuttle dispatch office at 417-339-5104 to request a ride.
Can my children ride the shuttle?
Yes, children may ride the shuttle, however, to ride without an adult, they must be at least 13 years old.
Do you provide a shuttle service to Top of the Rock?
We provide shuttle service on-demand from your location to Top of the Rock. To request a complimentary shuttle pickup, please download the “JM Shuttle” App to summon a shuttle at your convenience. With this service, you can see where shuttles are in relation to your location, get estimated wait times, request a ride, and more. You may also call our shuttle dispatch office at 417-339-5104 to request a ride
While visiting Top of the Rock we offer a complimentary shuttle transportation loop between the Johnny Morris Cave and Nature Trail and the Top of the Rock Dining, Museum, and Golf.
*Sign-up is not required. Check out our Big Cedar Shuttle App to see wait times for these loop transportation services!
Do you provide a shuttle from the Springfield (SGF) and Branson (BKG) Airports?
Yes, we do. A shuttle from both airports can be arranged. Book private transportation or please call our dispatch office at 417-339-5104 for details at least 10 days prior to your arrival.
Can I preschedule a shuttle ride from my cabin for a specific pickup time?
This is not available through our complimentary on demand transport, however, by booking private transportation, you may assign a pick up time in advance.
What hours do you operate the complimentary shuttle?
6:00 AM to Midnight daily.
Are your Big Cedar Lodge and Camp Long Creek shuttles ADA accessible?
Yes, we can offer ADA-accessible vehicles at either location, we do ask, if possible, to have the guest provide their agenda to us upon check-in so as to not encounter a wait.
Are your Top of the Rock complimentary shuttles ADA accessible?
Top of the Rock shuttles that operate between the Top of the Rock Welcome Center and the Mammoth Room are not ADA equipped, however, we do offer complimentary valet parking at the mammoth room, so no walking is involved.
Do you provide transportation to the offsite locations operated by Big Cedar Lodge?
We currently offer complimentary shuttle service to all off-site golf locations, Top of the Rock, Anglers Lodge Hollister, and Camp Long Creek. You can request rides to any of these off-site locations by downloading the “JM Shuttle” App or calling the shuttle dispatch office at 417-339-5104.